1.What are cookies?

Cookies are small text files that sites visited by users send to their terminals, where they are stored and then transmitted back to the same sites on the next visit. So-called “third-party” cookies are, on the other hand, set by a website other than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages on other domains, etc.) that reside on servers other than that of the visited site.

2. What are cookies used for?

Cookies are used for different purposes: performing computer authentication, session tracking, storing information about specific configurations regarding users accessing the server, storing preferences, etc.

3. What are “technical” cookies?

These are the cookies that are used to perform navigation or provide a service requested by the user. They are not used for any further purposes and are normally installed directly by the website owner. Without the use of such cookies, some operations could not be carried out or would be more complex and/or less secure, such as home banking activities (viewing account statements, bank transfers, bill payments, etc.), for which cookies, which allow the user’s identification to be made and maintained within the session, are indispensable.

4. Are analytics cookies “technical” cookies?

No. The Garante (see order of May 8, 2014) clarified that they can be assimilated to technical cookies only if they are used for site optimization purposes directly by the site owner, who may collect information in aggregate form on the number of users and how they visit the site. Under these conditions, the same rules, regarding information and consent, apply to analytics cookies as to technical cookies.

5. What are “profiling” cookies?

These are the cookies used to track the user’s web browsing and create profiles on his tastes, habits, choices, etc. With these cookies, advertising messages can be transmitted to the user’s terminal in line with the preferences already expressed by the same user in online browsing.

6. Is the user’s consent required for the installation of cookies on his/her terminal?

It depends on the purposes for which the cookies are used and, therefore, whether they are “technical” or “profiling” cookies. The installation of technical cookies does not require users’ consent, while it is necessary to give the information (Art. 13 of the Privacy Code). Profiling cookies, on the other hand, can only be installed on the user’s terminal if the user has given consent after being informed in a simplified manner.

The types of cookies we use

Technical and profiling cookies

How to block Internet Explorer cookies

NB. To allow cookies only from certain sites, click the “Sites” button, type in the url of the desired site, and click “Allow.” To activate the “Do Not Track” feature, click on the gear icon in the upper right-hand corner, select the “Security” item > “Activate Do Not Track requests” from the menu that appears, and click on the “Activate” button in the window that opens.

Google Chrome

NB. To allow cookies only from certain sites, click the “Manage Exceptions” button, type in the url of the desired site, click “Allow” and then “Finish.” To enable the “Do Not Track” feature, go back to the “Settings” menu > “Show Advanced Settings” in Chrome and put a check mark on “Send a “Do Not Track” request with your browsing traffic.”

Firefox

NB. To enable the “Do Not Track” feature, go back to Firefox’s “Options” menu > “Privacy” and put a check mark on the “Require sites not to do any tracking.”

Safari

NB. To enable the “Do Not Track” feature, go back to the “Safari menu” > “Preferences” > “Privacy” and put a check mark on “Ask Web sites not to track me.”

Blocking cookies on Android mobile devices

Chrome

NB. To activate the “Do Not Track” feature, go instead to “Settings” > “Privacy,” click on the “Do Not Track” button, and move the toggle in the upper right corner to ON.

Firefox

NB. To enable the “Do Not Track” feature, click instead on the “Tracking” item and choose the “Require sites to do no tracking” option from the box that opens.

Blocking cookies on Apple mobile devices

NB. To enable the “Do Not Track” feature, go back to the “Settings” menu > “Safari” and set the toggle for “Do Not Track” to “ON.”